Shipping and returns

Delivery times:

We try to hand over the items to our parcel service within 2 working days after the order. In the following table you will find the shipping costs and transit times for all countries:

Shipping to Costs Free shipping for orders from Standard transit time (working days)
Austria, Germany € 5,- € 50,- 1-2
Belgium, France, Denmark, Luxembourg, Netherlands, Poland, Slovenia, Slovakia, Czech Republic, Hungary € 10,- € 80,- 2-4
Bulgaria, Italy, Croatia, Monaco, Romania, Finland, Sweden € 15,- € 100,- 3-5
Estonia, Greece, Ireland, Latvia, Lithuania, Portugal, Spain € 20,- € 120,- 4-6
Great Britain, Switzerland Currently not possible

Personal pickup:

Apart from postal delivery, personal collection from our warehouse in Tulln (Lower Austria) is also possible. This is of course free of charge (eh obviously) and can be selected on the way to check-out instead of a postal delivery!

Returns:

You can cancel your purchase at any time within 14 days. All details can be found in the cancellation policy, which you confirm with every purchase in our webshop on the way to check-out. You will of course be refunded the full amount of the invoice, but we cannot refund you for the postage for the return shipment.

Our returns address is:
Bioblo Spielwaren GmbH
Kaplanstrasse 10
A-3430 Tulln an der Donau
Austria

If you have any further questions regarding withdrawal or returns, please contact us using one of the methods described here. Thank you!